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Terms of Service

Last updated: April 7, 2026

These Terms of Service ("Terms") govern your access to and use of Operlo's websites, applications, and related services (collectively, the "Services"). By creating an account, using the Services, or clicking to accept these Terms, you agree to them. If you do not agree, do not use the Services.

1. Who we are

The Services are provided by Operlo ("we," "us," or "our"). Operlo offers software for service businesses to manage customers, jobs, scheduling, invoicing, and related workflows.

2. Accounts and eligibility

You must provide accurate registration information and keep it current. You are responsible for activity under your account and for safeguarding your credentials. You must be legally able to enter into these Terms in your jurisdiction.

3. Acceptable use

You agree not to misuse the Services, including by:

  • Violating applicable laws or third-party rights
  • Attempting to gain unauthorized access to the Services or others' data
  • Transmitting malware, spam, or deceptive content
  • Using the Services to send messages without legally required consent (including SMS where applicable)

4. Customer content

You retain ownership of data and content you submit ("Customer Content"). You grant us a limited license to host, process, and display Customer Content as needed to provide and improve the Services and as described in our Privacy Policy.

5. Third-party services

The Services may integrate with third-party products (for example payment, email, or messaging providers). Your use of those services may be subject to separate terms from those providers.

6. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPERLO AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100), EXCEPT WHERE PROHIBITED BY LAW.

8. Changes

We may modify the Services or these Terms. If we make material changes to the Terms, we will provide notice as appropriate (for example by email or in-product notice). Continued use after the effective date of changes constitutes acceptance of the updated Terms.

9. Termination

You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or if we reasonably need to do so to protect the Services or other users.

10. Contact

Questions about these Terms: team@operlo.com. See also our Privacy Policy.